Report a concern
Report potholes, streetlight outages, property complaints, and other service requests directly to the right city department.
Overview
Public Works handles street repair, pothole filling, streetlight outages, sidewalk issues, stormwater drainage, and snow removal. Code enforcement handles property maintenance, zoning violations, and nuisance complaints. Use the online service request form or call (608) 755-3110.
Before you begin
- 1
Identify the type of issue: street/pothole, sidewalk, streetlight, stormwater, code violation, or other.
- 2
Submit a service request online through the City website.
- 3
For street and infrastructure issues, call Public Works at (608) 755-3110.
- 4
For code enforcement issues, call Planning and Development at (608) 755-3060.
- 5
For emergencies or after-hours issues, call Police non-emergency at (608) 755-3100.
Frequently asked questions
Who do I call about a pothole?
Public Works at (608) 755-3110. You can also submit a service request online through the City website.
How do I report a streetlight out?
Call Public Works at (608) 755-3110 or submit an online service request. Include the nearest address or pole number if visible.
How do I report a property maintenance concern?
Contact Code Enforcement through Planning and Development at (608) 755-3060 or submit a complaint online.
Submit a report online
Use this form to report a street, property, utility, or safety concern to city staff.
Last reviewed: March 2026
Service information
- Who this helps
- Residents and property owners
- Contact and hours
- Public Works responds during business hours; emergency crews available 24/7