City Manager's Office
Chief executive leadership, strategic planning, JATV Media Services, boards and commissions, legislative agenda
Monday through Friday, 8 AM to 5 PM
Effective and responsive city services for 66,800+ residentsTransparent governance and public engagement
Police Department
Patrol, investigations, community services, school resource officers, Neighborhood Watch, records
24/7 emergency response; administrative offices Monday through Friday, 8 AM to 5 PM
Community safety through proactive and responsive policingStrengthening police-community partnerships
Fire and Emergency Services
Fire suppression, EMS/paramedic response, fire prevention, community risk reduction
24/7 emergency response; Fire Prevention office Monday through Friday, 8 AM to 5 PM
Rapid emergency response across all 5 fire stationsParamedic-level EMS on every front-line apparatus
Public Works
Engineering, streets and roads, stormwater management, water utility, solid waste, fleet services
Monday through Friday, 7 AM to 3:30 PM (field operations); administrative offices 8 AM to 5 PM
Maintaining 350+ miles of streets and infrastructureSafe and reliable drinking water
Parks and Recreation
64 parks, 2,590 acres, recreation programs, pavilion reservations, Rotary Gardens, trails, Ice Age Trail, Riverside Park golf course
Parks open dawn to dusk; administrative offices Monday through Friday, 8 AM to 5 PM
Maintaining 64 parks and 2,590 acres of green spaceYear-round recreation programming for all ages and abilities
Planning and Development
Zoning, comprehensive plan, building permits, inspections, code enforcement, subdivisions
Monday through Friday, 8 AM to 5 PM
Implementation of Comprehensive Plan 2040Efficient and transparent permitting process
Finance and Administration
Budget, clerk-treasurer, assessor, utility billing, human resources, open budget portal
Monday through Friday, 8 AM to 5 PM
Transparent financial management and open budget accessAccurate property assessment and timely billing
Neighborhood and Community Services
Transit (JTS), housing services, community development, Revive and Thrive program
Monday through Friday, 8 AM to 5 PM; JTS operates Monday through Saturday
Accessible and reliable public transit serviceNeighborhood revitalization and housing quality